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Webinar: Introducing Watson Assistant

Posted: Aug 22, 2019

Category: Predictive Analytics | Tags: Webinar

Watson Assistant is more than a chatbot. Watson Assistant is an offering for building conversational interfaces into any application, device or channel.

Most chatbots try to mimic human interactions, which can frustrate users when a misunderstanding arises. Watson Assistant is more. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct you to a human. Watson Assistant can run on any cloud - allowing businesses to bring AI to their data and apps wherever they are. Watson Assistant comes pre-trained with industry relevant content. It can make sense of your historical chat or call logs, and it has a visual dialog editor - meaning it's never been easier to get started (developers are not required.)

Want to learn more about Watson Assistant? Email marketing(at)lpa.com to set up a live demo. Not sure where to begin? LPA can help! LPA's Journey to Analytics and AI workshop will guide you through the following key factors to make AI work for you:

  • AI Education
  • Customer Service Pain Points
  • Prioritized AI Ideation
  • Success Factors, KPIs and Timeline

Sound interesting? Get more information here and check out the Forrester New Wave(TM): Conversational Computing Platforms, Q2 2018

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